Terms of Service
Welcome to TablePlan.io! By using our services, you agree to comply with and be bound by the following Terms of Service (the "Terms"). Please read them carefully. If you do not agree to these Terms, you should not use our services.
Acceptance of Terms
These Terms, along with our Privacy Policy, constitute a legally binding agreement between you ("User", "you", or "your") and GXM Ventures Limited (Company Registration No: 16020232), trading as TablePlan.io ("TablePlan.io", "we", "us", or "our"). Our registered office is located at:
GXM Ventures LimitedUnit 2 Octagon Business Centre
Miller Street
Birmingham B6 4NH
United Kingdom
By accessing or using the TablePlan.io website, web application, and services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms.
We may update these Terms from time to time. Unless otherwise required by law, we will notify you of any changes and give you an opportunity to review them before they become effective. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of those Terms.
Communications
You agree that we may send you emails and other communications related to your account and/or use of the Service. If you represent a for-profit entity, you consent to our use of your company's name and logo in our promotional materials unless and until you notify us in writing to cease such use.
Intellectual Property Rights
You retain all rights to the data you provide to the Service. We claim no ownership over any data, information, or material you submit in the course of using the Service.
You acknowledge that we own all right, title, and interest in and to the Service, including all intellectual property rights. You agree not to copy, reproduce, modify, reverse engineer, decompile, disassemble, or create derivative works based on the Service or any part thereof without our prior written consent.
Use License
TablePlan.io offers both free and paid plans, each with its own set of features as detailed on our pricing page.
License Grant
Upon purchasing a license, you are granted a non-exclusive, non-transferable, and time-limited right to access and use the extended features of the Service as specified in your chosen plan. This license is assigned to a single team, which, unless otherwise specified, refers to your own team. License durations vary depending on the purchased plan.
Offline Use
Some licenses may include the right to use the Service's features in an offline environment, subject to the same terms and conditions as online use.
Accounts, Passwords, and Security
You may use the Service without creating an account. As an anonymous user, all your data is public and will be deleted 30 days after your last use.
If you choose to create an account, you are responsible for maintaining the confidentiality of your password and account information. You are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. You also agree not to access or attempt to access any accounts other than your own.
If you delete your data or account, the data will be flagged for removal and deleted from our systems within 30 days and from backups within 90 days. A single record may remain in our Customer Relationship Management (CRM) system, which you can request to delete by contacting our support team.
User Conduct and Responsibilities
You agree to use the Service in compliance with all applicable laws and regulations. You are solely responsible for all data, text, content, and other materials that you upload, post, or otherwise transmit via the Service.
Prohibited Actions
- Engaging in any illegal activities using the Service.
- Uploading or sharing pornographic material or content that is offensive, hateful, discriminatory, or otherwise inappropriate.
- Disseminating hate speech, offensive language, harassment, or any form of abusive content within rooms created on the Service.
Responsibilities
You are solely responsible for moderating the content within the rooms you create, including text entered by participants and content shared via publicly accessible links. You must ensure a respectful and safe environment for all users.
Liabilities
We are not liable for any prohibited content, including hate speech or offensive language, that appears within rooms you create. It is your responsibility to manage and moderate such content.
While we strive to provide a safe and respectful platform, it is ultimately your responsibility to maintain the integrity of the content within the spaces you administer.
We reserve the right to suspend or terminate accounts and remove content that violates these Terms. By using the Service, you agree to uphold these standards and promote a positive and respectful environment for all users.
Payment Terms
For Users on Free Plans
No payment information is required for using our free plan.
For Users on Subscription Plans
If you are not satisfied with the Service, you may request a refund for your first purchase within 30 days. Subsequent purchases are not eligible for refunds. Subscription plans automatically renew at the end of each billing period unless canceled by you via the Service.
For Users on One-Time Purchase Plans
We offer a 14-day refund policy for one-time purchases, provided the Service has not been used within that period.
Chargeback and Refund Policy
Eligible refunds will be issued to the original payment method used for the purchase as per the refund policies outlined above. We do not issue cash refunds. If you have questions about charges to your account, please contact us immediately. Unauthorized chargebacks are prohibited, and any user who initiates a chargeback for a valid charge may be banned from using the Service.
Service Availability and Limitations
We strive to provide reliable and uninterrupted access to the Service. While we maintain a strong uptime record of 99.99% over any 90-day period, unforeseen circumstances may occasionally affect availability.
Updates and maintenance are performed approximately once a month, resulting in brief downtimes of 1-2 minutes. These are scheduled during periods of lowest user activity to minimize disruption.
Liability
The Service and all content provided through it are offered on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We and our suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to damages for loss of profits, data, or other intangible losses.
Specifically, "consequential loss" includes any form of indirect loss, such as loss of profit, revenue, business, goodwill, opportunity, or anticipated savings, whether arising under statute, contract, tort (including negligence), indemnity, or otherwise.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts located in the United Kingdom for any disputes arising out of or relating to these Terms or the Service.
Statute of Limitations
Any claim or cause of action arising out of or related to your use of the Service must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred.
Contact Information
If you have any questions about these Terms or our Privacy Policy, please contact us at support@tableplan.io.
Right to Terminate
We reserve the right to suspend or terminate your access to the Service and these Terms immediately upon written notice if you breach any provision of these Terms.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Miscellaneous
These Terms constitute the entire agreement between you and GXM Ventures Limited regarding your use of the Service. Any additional or conflicting terms proposed by you in any purchase order, request, or other document are expressly rejected by us and shall have no effect.
The failure of TablePlan.io to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Section headings are for convenience only and have no legal or contractual effect.
These Terms do not create any third-party beneficiary rights. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
These Terms may be executed and delivered electronically and in counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same agreement.